Posts

Showing posts from July, 2012

Snap Manager for SharePoint...2

So we've been running SMSPS for a while now, well, easily for two months with no incident.  Until last week. We got some nasty looking notifications, with " Clone Backup DB Error " in the Statistical Result section of the notification. As we have SME too it was already known that there have been issues when a cloned LUN is dismounted after backup validation.  We wondered if this was happening in SMSPS. Opening up SQL Management Studio on the server runnning the DBCC installantly showed the databases mounted included clones used in the DBCC process. Looking in Snap Drive there was the cloned LUN mounted in the folder default location. After detaching the DBs from within SQL and then removing the LUNs from SnapDrive things looked good. Well looked until the backup ran that night :) This time we got " Error During Backup Raw DB " which sounded even more scary. Turns out there was one last DB still mounted in SQL. Cleaning that out sorted things

Permissions please

We had a brand new iPad arrive destined for one of our established users. Nothing out of the ordinary there.  However when the Service Desk team attempted to connect the device to our Exchange Active Sync site the device failed to communicate with Exchange. This was not a case of being unable to sync but a steadfast refusal at the first! No logs and no events generated at all  Great! User was enabled for EAS (as is the default) in Exchange so it wasn't that...hmmmm. We noticed that the Active Directory account wasn't inheriting permissions from the parent.  I couldn't be that.  Could it? Ba-Zinga! - Sorry Sheldon!? Some needed permissions were missing (i've no idea what) and ticking the inhert sorted these out. Why this tick wasn't there in the first place? Go figure.

Comments please!

I've now un-hindered the comments process.  Everyone can comment un moderated.  I will of course prune those comments deemed unsavoury :)

NetApp SnapManager for SharePoint

*phew* Finally got everything working with our SnapManager for SharePoint install.  Here's a few gotchas for those brave souls about to embark on a similar voyage of the damned :) Whilst the install is relatively straight forward, almost next, next finish infact the configuration is the opposite. There are quite a number of requests for credentials during the install.  I think we used just two accounts in the end, one for accessing the DFM and one to access SharePoint DBs.  Be aware that there is a "hidden" service running as a user account.  We found that the password was not transferred correctly from the installation wizard to the registry for this account.  Luckily there is a commandline tool to change the password. sdcli dfm_config set -host <hostname> -user <username> -pwd <password> As with all NetApp documentation.  Read it.  Read it and read it again.  Then ignore the majority of it and look elsewhere.  Forums offer much better examp